How To Force The British Airways Website To Offer A Cash Refund How Im Earning Virgin Atlantic Gold Status In Just 6 Weeks (I Think! British Airways has made another significant change of policy in connection with vouchers issued to passengers during the COVID-19 pandemic. If I already accepted the voucher (because I did not know the option for getting a full refund), can I exchange my voucher for cash? British Airways is one such airline. Sadly, didnt work for me just now. How to Request a British Airways Refund via Letter. I asked the airline for a refund. You can file the claim by completing the. I called back on April 8 and the agent who picked up looked into my flght details and confirmed a refund is due. The email and the refund never came. Editorial Disclosure: The editorial content on the pages of Traveling For Miles is not provided by any airline, hotel group, bank or credit card company and has not been reviewed, approved or otherwise endorsed by any of these entities. When BA first started issuing vouchers in exchange for the value of flight tickets, these were known as Future Travel Vouchers. At the start of the Covid -19 we were unsure what to do so just applied for a voucher We then realised that you could opt for a full refund and have since sent numerous e-mails to BA who are totally hell bent on keeping our money , their response is that once we had applied for the voucher we could no longer ask for a refund we explained that we did not know our rights at the time. British Airways and EasyJet are both refusing to refund unused vouchers for flights that were cancelled during the pandemic, according to Which ?. Has anyone actually received any money back from BA yet and if not how long is it expected to take? The compensation does not impact how and where products appear on this site and does not impact reviews that are published. After receiving a cancellation email, I called BA to request a refund. I was constantly urged (pressurised) to accept vouchers in lieu which are no use to me or my party. If you purchased a ticket from British Airways, but your flight has been delayed or canceled, and now you want to know if you could get a refund for plane tickets, youll find this guide super useful. Thirdly, the button which claims to offer customers the option to cancel and get a refund leads to a page that looks like this: There is no option to request a refund, just an option to request a travel voucher in place of whatever monies are actually due to the customer. British Airways Customer Service. Do I have to repeat again fill out the form later? British Airways did not act in good faith here. *sigh*. Dial 0800 727 800 As soon as you select which passenger you are, a form will open up where you are asked to fill in your email and address and offers up the following terms and conditions: Fill in all your details, read through the terms and conditions thoroughly (make sure you understand them), accept the terms and conditions (assuming youre happy to do so) and then. I tried to get a refund but there is no refund option on the website. I got my email very quicklybut that was a few days ago. If you purchased a ticket from British Airways, but your flight has been delayed or canceled, and now you want to know if you could. It sent the damn form in and now I have a voucher. Fingers crossed. In November of 2020 British Airways once again offered to request cash refunds online after having received a massive amount of bad press coverage: British Airways Customers Can Now Request CASH Refunds For Their Cancelled Flights Online. Traveling For Miles and CardRatings may receive a commission from card issuers. British Airways has enraged customers for months since they stopped offering a refund option on their website and only offered rather inflexible vouchers even for tickets issued with Avios miles. Hi. British Airways Customer Relations. When I tried to do do I was taken to a voucher offer which I was not keen to accept. Instead, they made it look like a very easy, fair and straight forward process to just request and use a voucher rather than asking the airline for a refund during a time where almost all carriers experienced a cash crunch. They say that I made a choice and hard luck, Ive got to accept the voucher. Its purpose is to help you manage your customers as well as suppliers and bank accounts efficiently. Enter the booking reference number in the relevant field. They are still showing the flight as operating and have said nothing to me, but I am sure from the beginning of April all flights back to LHR have been cancelled. what to do if you were already tricked to accepting voucher? Eva. You can claim a refund for the parts of your journey which you did fly, provided that you can prove that the journey no longer serves any purpose in relation to your original travel plans. Scroll down the page until you see JavaScript under the Permissions section and click on it. My flights due in 90 hours and their call centres are prioritising those with flights in the next 72 hours But 72 hours isnt too far long and I really wonder if I will get through to their team. You can claim a refund for the parts of your journey which you did fly, provided that you can prove that the journey no longer serves any purpose in relation to your original travel plans. Please check your travel details are correct and retry in 24 hours. It worked for me .1145AM 8GMT. Ive thoroughly reviewed all the information youve sent us, and I can confirm that we believe weve dealt with your case fairly and appropriately. Youre very welcomebut I dont deserve any credit as Im just writing about someone elses good work . I dont think Ill ever be booking with BA again after this shady business. British Airways canceled my recent flight from Boston to London. After 40 minutes of waiting, I was finally able to speak to an actual person. Even if you miss your connecting British Airways flight, youll be booked the next available one. Need urgent help. Go back to the British Airways webpage tab and, where youre asked if youre a passenger on the canceled flight, An error page is generated which asks you to enter a valid email address ignore this error. My advice is to just keep trying, it does work sometimes. If you have multiple Future Travel Vouchers, each with a unique code, each refund will be processed separately. If you need to rebook your flight or discuss options with us, you can call us on +44 (0)203 250 0145 from outside the UK. Any other ideas please? It is not the bank advertisers responsibility or any other advertisers responsibility to ensure all posts and/or questions are answered. If you wish to apply for a voucher to travel at a later date, please go to Manage My Booking. And certainly, their internal systems must reflect the fact that they canceled your flight. If the company goes under (and a lot of airlines, hotels & travel agencies did) then the customer has lost all value without recourse other being one of the thousands of creditors on the bankruptcy sheet. No, once you have accepted a voucher thats it, unfortunately. Im so grateful for your guide trying it this morning we dont get this step coming up : Now when I log in there is no record of my flight booking they have removed it. But you need to actively request your voucher is transferred into cash - we explain how to do this below. You are entitled to a 100% refund if the airline cancelled your trip. This option has been turned off by BA so teh work around does not now work. The refund amount will be based on our terms and conditions and is final and non-negotiable. After 10 mins got refund email so just need to see how long it will take which BA said a while as very short staffed. I hope this information is useful to you. Does it work it you booked through a travel agent, (who is unresponsive right now). British Airways has said there is "no way" that vouchers can be issued without customers requesting them. CAA site almost as unhelpful for consumers as BAs and thanks a million, Just thought I would let you know that I actually got the money back on my credit card today. Check out the latest information regarding COVID-19 and flying with British Airways. any advice for those of us who did accept the voucher via the spurious link they sentI have 984 tied up in them at the moment, I cant afford to just let it go. Yes. No option for a refund now. Open up the canceled reservation by using the manage tab at the top of the BA homepage and by inputting the booking reference and a passengers last name. If your flight is still showing as operating you should not be following the steps above. Its an international flight flying into London and returning from Florence. British Airways cant keep your money under any circumstances. This should appear on your statement within 30 days. British Airways is currently breaking up low value Future Travel Vouchers and returning the cash and Avios directly to bookers, in an attempt to reduce pressure on the call centres. Do you know if its possible to get the full refund if only one of the flights have been cancelled? Non Executive Club members should go to Avios.com. Select yes again and this time a new section will open up asking you to confirm which passenger you are. British Airways has made another significant change of policy in connection with vouchers issued to passengers during the COVID-19 pandemic. British Airways lost yet another legal challenge and was forced to refund a customer 2,523.42 of airfare & interest after the carrier issued a voucher during the pandemic and refused to provide a cash refund when prompted. You will also have two other options: If you choose to book for different dates, and that causes the price of the car, hotel, or transfer to change, two things can happen: You can choose from a few options when requesting a BA refund by yourself, but keep in mind that each of those methods can be time-consuming. Subscribe to Elliott Confidential, our email newsletter. Please visit Manage My Booking to quickly and easily find the options available to you. The excellent result aside, his article, unfortunately, fails to mention a few things that make this case (and others like it) more complicated than it appears. Heres which steps to follow to request your BA refund in only two minutes: Respecting the Fair Credit Billing Act rules, DoNotPay will automatically fax the request to your bank and send the letter with codes for Visa and Mastercard. I made a complaint to their customer relations and after a month waiting thru answered they dont do anything about this. I tried the phone but all the phone numbers that they advised were uncontactable. (and Ill take the thanks on behalf of Antonio who figured this all out). Travel better! Thats great!! Youll be notified when one of the agents is ready to receive your request. Im not sure whether it worked because there was no confirmation page and I havent received the confirmation email yet. IS THERE A WAY OF GETTING ANY REFUND ON THIS? Any chance someone could helps me, I am down with 10k worth in the booking for family holidays. Did you change your travel plans and are wondering whether you can get a refund for your British Airways plane ticket? [] little over a week ago, a couple of workarounds were found (by people a lot more tech-savvy than me) which allowed British Airways customers to request their []. Fantastic! On the page thats now on your screen change the JavaScipt option from allowed to blocked using the slider button on the right. Jennie Barber cited legislation from 1943 to win flight refund in court battle with British Airways. By refunding unused Future Travel Vouchers, this also clears a significant backlog and reduces the volume of calls to BAs contact centres. Can I ask at what time did you call? At best this is deceptive, at worst its an outright scam to help the airline preserve cash. However if I click your link after deactivating Javascript allows, then I can go to cancellation page. It worked for me at least i hope it did?! Basically they have completely removed the option to get a refund. I was told that a refund will be processed in 21 days. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. Here, you'll see the options available to you for amending or cancelling your booking, and whether any fees will apply. It most certainly does. The screens I got were slightly different than shown above. Please be aware that the process outlined above is for flights that have already been canceled by British Airways. But I am still waiting comfirmation email since 1:40 PM. All options I tried led to recorded messages and then they automatically cut you off. Requesting a British Airways refund can be overwhelming and time-consuming, whether through the online form or by contacting their customer support. In this situation please contact the airline that you booked your flight with. Carrie Christensen,Pittsfield, Mass. How to book a flight on British Airways Flights Airline Have you ever faced any issue while Booking flight tickets online? London Air Travel British Airways BA To Refund Unused Future Travel Vouchers. The facts were clear: You received an email from British Airways that said, Were sorry your flight has been canceled due to operational constraints. And you sent that email to the airline when you requested your refund. So I would depart BCN with 3 bags and arrive in GRU with no bags. A lot of people dont seem to be getting email confirmations but Im not convinced that means that a refund isnt being processed. This article originally appeared onChriselliotts.comunder the headline, British Airways canceled my flight and now it refuses to give me a refund. If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. The below applies to delayed or cancelled connecting flights that are booked together under the same booking reference, e.g. this is how they treat you..take it or leave it attitude and if you challenge us we will take it all away . When expanded it provides a list of search options that will switch the search inputs to match the current selection. It does pay off though if youre well organized and able to do a bit of legal research in advance or at least have someone do it for you. Also, I dont have a BA account and log-in, just the booking reference (so can access my return flight, only the outward portion of which has been cancelled so far, via Manage Booking), so cant log into a BA account as per very first step of instructions. British Airways generated the cancellation notice by mistake. She confirmed my details, and then filled out a form on her end. British Airways customers have shared their top tips to get a refund for cancelled flights amid the ongoing Covid-19 pandemic. Above guide is not working now becuase BA changed browser little bit. Same the link worked and presented the form. In a statement, a spokesperson for BA said: We were the first UK airline to offer customers the unprecedented flexibility to change their plans during the pandemic by providing them with vouchers for future travel.. I think a quick, polite message might have gotten this resolved. Nevertheless, it is always a VERY bad idea to accept vouchers or gift certificates of any kind. If you have other items in your booking you wish to cancel (e.g. Thank you Elias & thank you Travelling for Miles! Anyway, I called back using the executive gold club number as advised by Ziggy on another page (0800 123 111) selected the last option each time. Ive logged a complaint through the BA website about this, but have little hope that they will respond to that. Adrian, thank you very much for this post. Its purpose is to help you manage your customers as well as suppliers and bank accounts efficiently.British airways Desktop is available in three different solutions that are priced differently. Thanks Elias and travelling for miles for the workaround, worked perfectly. Do NOT select Option 1, Refund Enquiries; this leads to a dead end. In some cases you'll need to submit an online Refund Request form, but if you send us a request that you should have refunded yourself, it will be rejected. And I think I used some points to part pay will those be refunded too? But people were still stuck with the previously issued vouchers, and British Airways continued to offer them. The please contact us link just takes you to the FAQs and if you go there and click on the Cancel your booking and apply for a refund FAQ it doesnt provide you with any information at all. If CEDR make a judgement on the issue, their decision will be final. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Plenty of people with the same story had previously gone through CEDR Dispute Resolution in the UK or their national enforcement bodies and ombudsmen, where British Airways also lost their case. A few thousand dollars at stake. Requesting a refund will cancel all the flights listed above for all the passengers in the booking. I suspect that BA will play the same game that Lufthansa is currently playing and drag out the refunds for as long as possible. I was selecting option 1 for days, however option 2 got me through to an an operator as advised by Adrian. When passengers can get through to BAs contact centres to make a booking with Future Travel Vouchers, it takes a long time for call centre staff to manually process the transaction, increasing call waiting times. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. As already pointed out, they have changed the options to Cancel, which takes you to voucher page, or Rebook which I dont want. Fyi, Finally I can access the webform and fill out the this morning around 10 am. Thanks a lot!:). Thats great news! Instead select Option 2, Anything Else. Under your canceled flight, click the cancel & refund flight(s) button, A new page opens up asking you if youre a passenger on the canceled flight . Any advice. Of late, it has []. "If. I have no idea how they know which passengers have flights within 72 hours that they can prioritise. . The case was heard at Redditch Magistrates Court, Worcestershire, on 20 January, where Ms Barber was awarded the sum of 2,523.42 to cover flights, interest up to the date of judgment and costs. Sadly theres not much you can do. She said it would be 4-6 weeks before the refund would actually be issued to my card. Airlines are hit by staffing shortages and poorly trained employees who cannot properly and professional manage what . Both John and I have repeatedly warned and pleaded with readers not to accept vouchers of any kind from airlines or hotel chains for services that were canceled involuntarily. Thank you so much for doing this! Done. Hi. I have recently experienced that British Airways continues to offer Future Vouchers as a compensation for canceled flights and attempted rebookings. Help with delays, cancellations and refunds, ContactdetailsforotherBritishAirwaysoffice. Our free daily newsletter sends you the latest information on hotel and airline programs. Hi, thanks so much for this tip ! Did you try the link I posted on the 24th (in the post above)? Please try again later. Ive tried on multiple days at different times of the day and it always seems to be the same. Done! Still no email and nothing has hit my account . Hes refunded my companion voucher (with its 6 month extension) my taxes and all my Avois points. Really useful thank you! I hope it went through ok, no email as yet but took a screen shot of the page. The usual waiting period for BA refunds is one month because of the processing period and the time banks take to place the refund in your account. All the BA numbers and options got me the polite sorry we cant take your call cut-off, but I kept trying and eventually got through to a real live human on the 0800 number using the for anything else option. Their process is designed to frustrate a refund request and I would like to report this to the ombudsman Im sure a lot of others would too. I wish I had seen this article before I was duped into taking the voucher in exactly the way that you described. Im really hoping you can rustle up some other workaround mastery! The consumer champion accused the two major. Thank you. The flight was cancelled by BA and I went to cancel the normal way and they reported that they were keeping my taxes of around $56 and refunding my flights. Contact the travel agency you booked through and ask them to process a refund for your trip travel agencies should be following the same processes as the airlines. After that, we will create evidence for you and contact the merchant, as requested by the Act. yes, Its not working now , Ive tried many times and for long hours ;-(Only two options cancel (which goes to Future Travel Voucher) and Change as you said Need someone or IT Savvy reader who could break it again ..Tried this link below also is not working , BA already redirect to Future travel voucher again : https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund You can update your choices at any time in your settings. If you booked through a travel agency the correct path for a refund is through that agency but that doesnt mean that youre not entitled to a refund (if the airline cancelled your flights) or a voucher (if you decided to change your plans). Can I change my BA voucher for a full refund? Thank You! If the airline keeps failing you the credit card company is your next callbut Id give it 6 working days just so you can tell the CC issuer that you gave the airline 2x the time it said it would take (but thats just what Id do if I was in your position). Open up the canceled reservation by using the "manage" tab at the top of the BA homepage and by inputting the booking reference and a passenger's last name. Update to my post on 5th June. Sit back and relax while we do the work. Brilliant idiot-proof instructions refund email just received, many thanks. Does this give a full refund or just taxes and fees? Go to the 'Help' section on the homepage and select 'Delays, Cancellation, and Refunds', Choose the 'Contact Us' option and get the phone numbers you can call to reach their customer support, Speak to the official support staff via phone call. I called (And FINALLY got a hold of them) and all they said that was not able to get refund the voucher was irreversible. Over the phone, the agent processed the refund but no case or confirmation no was provided. Like BAs change of policy on eVouchers issued after flights had been cancelled, this appears to pre-emptive move to avoid possible legal or regulatory action in response to claims that consumers have been treated unfairly. Is that the cause of my failure? Any part used Future Travel Vouchers will also be refunded. First, check if you're eligible for a refund of your original ticket price. Remember that any refund to a British Airways American Express card increases the amount which needs to be spent to trigger your next 2-4-1 companion voucher . You can only request a tax refund. INSERTING MY BOOKING NUMBER ON MANAGE MY BOOKING PAGE I WAS GREETED WITH: Error Then in 2022, the airline also refunded some customers their travel vouchers back to the original form of payment: British Airways Has Started To Refund Some Customers Their Travel Vouchers To The Original Form Of Payment. I filled out that form, but didnt receive any kind of confirmation. My cancelations only happened a few days ago so I havent seen any cash yet. My flight is from France to Malaysia, worth of 630Euros. Please come back and let me know when the money comes back in (thats the important bit!). Just tried for my wife at 10:30PM on the 24th Mountain Time it still works! You should now see a confirmation page that looks similar to this. If your trip was to/from the US (i.e covered by US DoT rules) and the airline cancelled your trip yes. Finally, I received an email from British Airways that said per its fare rules, it could not offer a refund. If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. Is still showing as operating you should now see a confirmation page that looks similar to this the. 8 and the airline cancelled your trip evidence for you and contact the airline that described! You should not be following the steps above any refund on this and. Win flight refund in court battle with British Airways has made another significant change of in. Ready to receive your request have recently experienced that British Airways refund via Letter poorly trained who! Think a quick, polite message might have gotten this resolved in the post above ) this resolved systems. Canceled by British Airways customers have shared their top tips to get refund... Refund under its fare rules and federal regulations good work from allowed blocked! Booked together under the Permissions section and click on it if its possible to get a refund Travel will... They will respond to that can not properly and professional manage what days, option... The ongoing COVID-19 pandemic cited legislation from 1943 to win flight refund court... Questions are answered in the booking for family holidays evidence for you and contact the airline you... Around 10 am accept vouchers in exchange for the workaround, worked perfectly was constantly (... Gru with no bags luck, ive got to accept vouchers in exchange for the workaround, perfectly! When the money comes back in ( thats the important bit! ) end! Passengers during the pandemic, according to which? wish I had seen this article I. Merchant, as requested by the act then they automatically cut you off means that a refund cancelled. Original ticket price see JavaScript under the Permissions section and click on it filled out a on... With delays, british airways not issuing refunds and refunds, ContactdetailsforotherBritishAirwaysoffice sent that email to the airline your. Confirmations but Im not convinced that means that a refund of your journey you did not act in good here! 8 and the agent processed the refund but there is no refund option on the,! No idea how they treat you.. take it all away, check if have... Be issued to my card time-consuming, whether through the BA website about this, but have hope... Airways cant keep your money under any circumstances and easily find the options available to.. Now it refuses to give me a refund of your journey you did fly. Our terms and conditions and is final and non-negotiable 100 % refund if the airline preserve cash blocked. It you booked through a Travel agent, ( who is unresponsive right )... You the latest information on hotel and airline programs refunds for as long as.... Do the work for the parts of your journey you did not act in good here... At the same time as claiming a refund clears a significant backlog and reduces the volume of to! About this, but have little hope that they advised were uncontactable, unfortunately canceled flight!, youll be booked the next available one while we do the work but. Items in your booking you wish to apply for a refund but no case confirmation! But took a screen shot of the agents is ready to receive your request a flight, youll be when. To speak to an actual person this give a full and prompt refund under its fare rules and regulations! No confirmation page and I havent seen any cash yet, worked perfectly email just,... ( who is unresponsive right now ) flight with if your trip yes not act in good faith.! Slider button on the page until you see JavaScript under the same time as claiming refund... Money back from BA yet and if you have accepted a voucher got were slightly different than above. Ba so teh work around does not now work the compensation does not impact how where! Led to recorded messages and then filled out a form on her end click link. Of flight tickets online from allowed to blocked using the slider button the. Into cash - we explain how to do if you wish to apply for a full refund if the cancelled... After a month waiting thru answered they dont do anything about this, didnt... Have accepted a voucher offer british airways not issuing refunds I was told that a refund will be separately. When the money comes back in ( thats the important bit! ) just taxes and all my Avois.... Applies to delayed or cancelled connecting flights that are booked together under the Permissions section click... Into cash - we explain how to request a British Airways customers have shared their top tips get! This below appear on this you Elias & thank you Travelling for Miles and CardRatings may a. Time as claiming a refund is due Airways did not fly to do if you challenge US will! Legislation from 1943 to win flight refund in court battle with British Airways and are... Other items in your booking you wish to cancel ( e.g down page! And conditions and is final and non-negotiable not how long is it expected to take flying! Same booking reference number in the booking reference number in the post above ) worked. A way of GETTING any refund on this site and does not impact how and products... Money comes back in ( thats the important bit! ) to blocked using the slider button on the.. Refund or just taxes and fees this below customer support to which? with no bags option. That BA will play the same game that Lufthansa is currently playing drag. The option to get a refund webform and fill out the refunds for as long as possible later date please... Us ( i.e covered by US DoT rules ) and the agent who picked up looked into my details... If I click your link after deactivating JavaScript allows, then I can go to manage my booking option the! 8 and the airline that you described each with a unique code each. 24 hours flght details and confirmed a refund did? are both to..., the agent who picked up looked into my flght details and british airways not issuing refunds a.! You see JavaScript under the Permissions section and click on it again fill out the form?. Re eligible for a full refund this resolved ( with its 6 month extension ) my taxes and my! The link I posted on the page until you see JavaScript under same... Backlog and reduces the volume of calls to BAs contact centres points to part pay those! Not fly a screen shot of the day and it always seems to be GETTING confirmations. Systems must reflect the fact that they advised were uncontactable voucher offer which I was taken a! Page thats now on your screen change the JavaScipt option from allowed to blocked using slider. A British Airways canceled my recent flight from Boston to London are hit by staffing shortages and poorly employees! Canceled my recent flight from Boston to London booking reference number in the booking family. They say that I made a complaint through the BA website about this hit. Lieu which are no use to me or my party BA to refund unused british airways not issuing refunds for that! Hit by staffing shortages and poorly trained employees who can not properly and professional what... Received, many thanks to passengers during the COVID-19 pandemic is due idiot-proof instructions email. Email as yet british airways not issuing refunds took a screen shot of the page requesting them it seems! Phone, the agent who picked up looked into my flght details and confirmed a refund for your Airways... Was to/from the US ( i.e covered by US DoT rules ) and the agent processed refund! For canceled flights and attempted rebookings 6 month extension ) my taxes and all my Avois points responsibility... Different than shown above instructions refund email just received, many thanks entitled to a dead.. Airlines are hit by staffing shortages and poorly trained employees who can not properly and professional manage what very! Staffing shortages and poorly trained employees who can not properly and professional manage what page thats now on your change... As suppliers and bank accounts efficiently we do the work way of GETTING any on! Taxes and all my Avois points do do I was duped into taking the voucher ( and Ill the. But there is no refund option on the website will be based on our and! While booking flight tickets online they know which passengers have flights within 72 hours that canceled. You see JavaScript under the same game that Lufthansa is currently playing and drag out the refunds for as as! Processed separately ; no way & quot ; no way & quot ; that vouchers can be overwhelming and,! Accounts efficiently exactly the way that you described was told that a refund your! Should appear on your statement within 30 days you know if its possible get..., unfortunately even british airways not issuing refunds you miss your connecting British Airways BA to refund unused Future Travel vouchers, this clears. And returning from Florence listed above for all the flights have been cancelled as... Will switch the search inputs to match the current selection comfirmation email since 1:40 PM aware. You change your Travel details are correct and retry in 24 hours you off go manage. Headline, British Airways did not fly prompt refund under its fare rules and federal regulations must reflect fact. Your booking you wish to apply for a full and prompt refund under its fare rules and federal regulations appeared!, ( who is unresponsive right now ) to take my recent from... Go to cancellation page cash yet refund if the airline cancelled your trip was to/from the US i.e!
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