For accounting purposes in relation to cancelled events, your unused physical Resale Tickets must be received by us within 14 days from the date of the cancelled event. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. Login to your Ticketmaster Account. After the switch, you will enter the email address you use to access the community in order to reset your password. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Secondly, Universal is more than happy to work with guests to improve their park experience. $5.00 for trade-ins 6 to 24 hours from departure. All listings, sales and purchases are subject to the applicable version of this Ticket Exchange Policy that was published at the time of listing, sale or purchase. For the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster will be the only authorized seller of Lakers Tickets online . A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. Universal is super strict about their tickets, so I wouldnt recommend trying to push your luck. 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. We'll let you know if you qualify when you submit your request. This contract ends immediately after completion of the event to which the order relates. 11.5 For the purposes of this Ticket Exchange Policy, a ". 1 [deleted] 3 yr. ago (e) You must not include any documentation or other materials in the envelope containing the tickets (i.e. Your existing Ticketmaster Tickets confirmation/order number should be formatted as 12-2345/FLO. fully guided tours; guided private tours; self-guided tours; testimonials; about us A per ticket exchange fee may apply. This contract ends immediately after completion of the event to which the order relates. 5. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. Select the tickets you want to change and touch "Continue." Tickets Can I exchange my tickets to a different day? please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. 1. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. You should also be aware that your email mailbox settings may treat our emails as junk, so remember to check your junk and/or spam folders. 1.6 The Ticket Exchange further provides a safe place for customers to purchase Resale Tickets at a fair price, as we impose a cap on the amount sellers can list their Resale Tickets for sale. If you go to any Universal park and your experience is less than enjoyable, talk to Guest Services rather than attempting to resell (or gift) a partially used ticket. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. Can I Sell My Unused Universal Studios Ticket? We've made it easy to sell tickets you can no longer use on our ticket exchange, meaning another fan can go instead. Check ticket status. 11.7 Refunds will be made using the same means of payment as you used for the initial purchase. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. 4. There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. This is usually available for events that have not yet occurred and are sold out. None of us can go on the new date in September. Will the person I transfer tickets to need a Ticketmaster account? None of us can go on the new date in September. . Ticketmaster offers the unique concept of Fan Guarantee. However, the exchange process varies depending on the event and the seller. A venue may release more tickets for Ticketmaster to sell as the event date approaches. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. Ticketmaster offers the unique concept of Fan Guarantee. Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. This happens for several reasons such as 1) The artist or team may no longer need the tickets that were held when the event originally went on sale, or 2) Once the stage or event area is set up, the venue has a better idea about which seats are obstructed. Longer answer: Usually, most ticketed events (whether through Ticketmaster or any other platform) do not offer exchanges or refunds. With undated multi-day passes, they may not expire, but use-by dates kick in after your first visit. If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. You can begin the process by clicking the Sell button located in the upper right corner of the homepage. Set the price. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. Yes American tickets have a 13-digit number that begins with '001'. NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. (b) follow the instructions to set up a password-protected account providing your correct full name, postal address, telephone number and email address (all your details must be kept up to date at all times). 10.8 In certain circumstances, the fulfilment method may need to change, in which case we will notify you and confirm any instructions necessary to facilitate fulfilment of the Resale Tickets by the new method, including as follows: (a) if the delivery method is changed to "Collection" and you are provided with any personal data of the seller in order to facilitate such collection, upon collection of the Resale Tickets, you must delete and/or destroy any documents and other electronic or hard copy records containing the personal data of the seller; (b) if the delivery method is changed to postage, you will be required to provide a safe and secure delivery address and ensure that you are available to take delivery of the Resale Tickets; and. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. Further information on how we use your personal data can be found in our, 9.19 If you have any questions or concerns following the purchase of Resale Tickets, you should contact Ticketmaster using our. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). Can I Change Universal Tickets Bought Through a Third-Party Seller? Any missed carrier collections (be it the fault of you or the carrier) and/or any notification of a failed delivery that you receive must be notified to us as soon as possible and in any event, in advance of the date of the relevant event. Log into your account and select from the list of 'Upcoming Events'. 9.18 You understand that for the purposes of fulfilling your order, your contact details will be disclosed by us to the seller. (b) You must provide the following "return address" in case of failed delivery: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (rather than your address). In this blog post, we will walk you through the process of exchanging your tickets on Ticketmaster. Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. Hit 'Sell'. 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. As long as your tickets have not been sold, you can remove your Exchange listing at any time. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. 10.4 Neither the seller nor we shall be liable for, and you will not be entitled to any refund where delivery is refused, returned, missed, unclaimed or fails as a result of your failure to provide correct and complete delivery information and/or failure to ensure you are available to receive delivery of Resale Tickets (whether physically or via email, as applicable) or your failure to download Tickets from your Ticketmaster account, as applicable. Terrible system I will never buy tickets through Ticketmaster again. Return to top Commissions Commissions are not recalled on exchanges of unused, non-refundable, reusable tickets, as no refund is being made to the customer. Exchange by email Write VOID on the tickets you wish to exchange. You can check the status of your order anytime by visiting your My Ticketmaster account. Are you looking to exchange your tickets for a better seat or want to exchange the seats for any different date if concert is scheduled on multiple dates? Tickets are purchased directly from the Ticketmaster website or app itself. Also Ticketmasters fan-to-fan exchange program allows ticket holders to sell or exchange their tickets with other fans, it is not designed for exchanging tickets for a different event. This is because sellers are able to include the following in the Sale Price they set: the price of the ticket plus any per-ticket service charges plus a relevant proportion of any per-order order processing fees that the seller paid when they purchased the tickets. Please note, you must not post print outs of e-tickets under any circumstances, unless otherwise expressly authorised or instructed in writing by us to do so. In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy . Administrative and handling fees of 2,5 per ticket apply. Under normal circumstances, Universal Studios tickets are non-refundable. (d) You must provide us with the tracking number of the consignment (if applicable), within 24 hours of dispatch or such other timeframe as we direct. Please note that this may mean that if you choose to offer for sale any Primary Tickets using the Ticket Exchange, you will lose the benefit of any non-ticket elements of a package and/or any upsells you purchased from us if they are reliant on the Primary Ticket. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. It knew that you had closed your account and should have contacted you to make alternate arrangements. Login to your Ticketmaster Account on www.ticketmaster.ie. Tickets can be managed after the 2022 NFL schedule is announced in . 392260 Views Oct 21, 2022 Article. If you have booked the incorrect time, date, venue, seating or event in error, please be advised that refunds and exchanges are generally only available where an event has been cancelled or rescheduled or where Australian Consumer Law applies. For more information about ticket reselling on Vivid Seats and to see if you qualify, click here. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; If you buy your ticket when Universal is running a promotion, you can make changes regardless of your intended visit date. If you can't exchange your tickets, you may be able to sell them. (a) all live listings for the event (i.e. How can we change the date for a different time. You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. NetworkBuildz 2023. You can consult all applicable terms and conditions here. It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. 7.3 If a dispute arises regarding payment, you shall submit to the dispute resolution procedure set out in clause 15, and we may not make payment to you unless and until such dispute is resolved. Set your price or use our recommended price and tap List tickets. If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. You have nothing to worry about if you buy your ticket during the off-season and the prices surge a few days later. However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? Select the ticket group you'd like to sell. The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. 1.8 Nothing in this Ticket Exchange Policy or our. If a buyer does not opt to cancel their order, then the transaction will proceed as normal (and you (seller) will not be able to cancel your original Primary Tickets order in such circumstances). 2021 Vivid Seats Ltd. All rights reserved. What Happens If Ticket Prices Rise After My Purchase? There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. (b) all orders for Resale Tickets that were confirmed prior to and at the time of cancellation of the event will be cancelled and the relevant buyers of such Resale Tickets will be refunded (and any buyers already in receipt of the Resale Tickets may be requested to send them back to us). When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. Our Motto is: Lets Connect the World Better. BUYER TERMS (BUYING AND USING RESALE TICKETS). This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. Make Your Reservations Early and Adjust Accordingly. You'll get your money back and another fan gets to go to the show. Contact Us Locating Guest Account Tickets with Access Code, PLEASE ADD - Bill Frisell @ The Great Hall March 11 Toronto, ON, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. The Patriots Ticket Exchange, an amenity which allowed Season Ticket Members and Waitlist Members the opportunity to purchase tickets directly from one another at face value, is no longer available. 14.5 We are not responsible for the actions or failures of any Venue, performer, promoter or other Event Partner. Please see one of our theatre managers if you have any questions regarding 3-D . AA/001 Ticket Transferability All AA/001 tickets are non-transferrable (cannot be exchanged for another ticket issued in another passenger's name). Always be 100% sure to select the correct date before you buy! This may be that no action is required (because we will cancel the original tickets and reissue/deliver brand new tickets directly to the buyer) or that you must send the exact Resale Tickets ordered by the buyer within the delivery timeframe specified by us. As our Sales Terms and Conditions state, all sales are final. No. Why TicketMaster Changed (or downgraded) My Seats! If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. How do I sell my tickets on Ticketmaster? Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. As a resale marketplace, Vivid Seats lists tickets that come from a vast network of sellers, all of whom own or manage their own ticket inventory. 5.10 You should keep an accurate record of all details in relation to sales on the Ticket Exchange, including a record of which exact Resale Tickets have been dispatched to which buyers and by which methods (including ticket barcode numbers, carrier tracking numbers, and delivery slips). If your event has been cancelled or isn't going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page. A refund and rebuy in a single transaction the sell button located in the right... Date for a different time order anytime by visiting your My Ticketmaster?! Ticket you purchased is in fact for the purposes of this ticket exchange similarly, the fan. To arrive fact for the purposes of fulfilling your order anytime by visiting your My Ticketmaster.. 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