They were still reporting and adding interest to my accounts. But are not. They have racked my balance up to 42000 when I had Great Lakes it was at 35000. I have a student loan through nelnet for my son that I was told it would be in his name and it turned out it was a parent loan and Ive made monthly payments but the dept of education has taken my sons federal refund from him saying nelnet hasnt reported his payments, My son has Nelnet student loans I would like more information on this class action lawsuit I believe he has been missed lead. At least Ill find out for sure if my loans are federal or private. I didnt know until 5 or 6 years ago that Nelnet now had the loans as we have moved so often. I appreciate any help that I can get! Nelnet took over my loans in 2022 without my consent. SHARE. I was pretty bummed. Ill be watching this lawsuit, and if someone wants to take a similar class action to the SDNY, I and many many people will be very interested. Need loan forgiveness since they are private. It has been a federal loan for 20 years. Im with all these people!!!! M-F 7 a.m. - (ak, ) (Entered: 10/11/2022), Docket(#3) NOTIFICATION of Affiliates pursuant to Local Rule 3.2 by Loan Science, LLC (Bruggenthies, George) (Entered: 10/10/2022), Docket(#2) NOTICE of Removal from Circuit Court of Cook County, case number (2022-M1-117796) filed by Loan Science, LLC Filing fee $ 402, receipt number AILNDC-19926556. For myself it more about the principal.Became disabled during the course of repayment, soon after garnishment of my disability payments was established. Ive had Nelnet for the last 10 years and they always told me they were on behalf of the US government and education department. Thank you! If, you do a national class action add me to the case please. I have never missed a payment, but I am not making any headway. General Mail P.O. I owe like 8500 but I still cant pay on my disability. Federal consolidation should be a federal consolidation. Finally last year in 2019 I contacted Fed Student Loan, and was told about the PSLF had to be through them and I had lost those years (7) toward the PSLF, I was lied to by Nelnet. I also knew interest would be capitalized on all my loans at the end of each year if my income wasnt certified in the income based repayment plan. d/b/a Firstmark Services ("Firstmark") (collectively, the "Defendants") for an order pursuant to Federal Rule of Evidence 702 to strike the expert report of Mark Kantrowitz, submitted by the plaintiff Tashanna Golden, in support of her motion for partial summary judgment. I have 2 Nelnet loans. How did my federal loan become private? of ED/Nelnet. I had a call this morning stating that my government based student loans are in default. I chose Nelnet because I thought they were federally backed and I would qualify to take the parent plus loans and move them to my daughter. Something went wrong it says. I had to call and physically ask for a forbearance and until today I didnt know that they werent part of the federal government. Ive not been eligible for 0% interest or student loan forgiveness as Ive been repeatedly lied to in this process. I have a Nelnet student Loan account as well. I also had this loan and the pressure, the cost of living and the monthly payment made it very difficult to move forward. That report describes the growing privately-held debt as an amount greater than the payday loan market and the total outstanding balance of past-due medical debt.. I did not know my loan was not federal until just the other day when I was told it was not eligible because it started with a D. My loans are from the late 90s early 2000s. CommonBond intends to conduct its daily operations in an equal and fair manner with customers and Third Parties alike. Who can you trust? I RECENTLY CALLED TO INQUIRE ABOUT LOAN FORGIVENESS THROUGH THE BIDEN ADMINISTRATIONS PLAN WHEN RECERTIFYING MY IDR REPAYMENT PLAN. Up until this moment I had been misled into believing my loans were backed by the Federal Government. Meanwhile I seem to only be paying interest no matter how much money I give them!!! I was lead to believe Nelnet is a goverment backed vendor. It was in May 2020 that I learned I should have been paying far more than what they were asking because I was accumulating more interest than what was being paid off. This confused me and I have not set up an account with them. Add me please WHY? How can I get in on this lawsuit? Please keep me informed about this law suit. Mind you, this loan was originally with Navient. I too have been with Nelnet for over 10 years and on more than one occasion had the opportunity to refinance but believed I was in better hands with the federal loans I had that were serviced thru Nelnet. I would like to be added to that please!!! Garnishment stopped abruptly with no contact for aproxima 5 years until I filed 2019 non-filter for stimulus. I filled out FAFSA to get a federally funded student loan had no idea that it wasnt even though my loan was sold to several lenders over the years. Phone: 888.538.7378 (7 a.m. - 8 p.m. (Central) Monday - Friday) Mail: Payments: Firstmark Services, P.O. I have a student loan with Firstmark Services, a division of Nelnet. Never. They should be sued on so many issues! I would like to know what I could do the see about forgiveness. Firstmark has been part of the student loans servicing sector since 1997. Please add me. A division of Nelnet, we are an investment-grade rated servicer that delivers innovative and flexible technology outsourcing, origination, and loan servicing solutions to consumer and private loan clients who are looking for a responsive, low-risk environment. I want in on the lawsuit. Please download the PDF to view it: Download PDF. The parties are directed to file all future pleadings under case 22-cv-5545, and the court will administratively close 22-cv-5602. I just found out my consolidated Federal Loan under Nelnet (completed some 18 years ago) was a privately held loan under a federal name. I have a nelnet account and had no idea they were regulated. If you need additional information, you can call Firstmark at 888-538-7378 from 7 a.m. to 8 p.m. Central, Monday through Friday or email customer.service@firstmarkservices.com. So my interest was capitalized at the end of the year. for 15 + years P.O. Its outrageous! So I paid and paid and now I am 63 years old and want to retire because of my health and COVID. I dont see anyway to ever pay back $80K, without support and transparency. I found out last year my loans were not or no longer are federal loans when I tried to get assistance because rising health insurance premiums and family medical bills pinched my budget too much to afford to pay any longer. It used to be great lakes, and sallie mae. I have trying since 2007 to pay this off! I live in Texas now but my student loans were accrued in Colorado. I was always under the impression these were Federal Based loans considering when I started school at MSB (which now has been sued and shut down) I was led to believe I was taking out Federal Loans and not private loans for many years now. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. This company is very easy to work with contact is open and websites work well communication is very good and accessible when I have questions. The President, at that time, had promised loan forgiveness to non-profit employment, but the date was changed later to after I took out my loan. My name is Kimberly Barden and I have subsidized and unsubsidized loans through Nelnet that I thought were through the US Board of Education or Federal loans. Please include me in the class action/. Please add me. Please Designated as Magistrate Judge the Honorable Jeffrey T. Gilbert. NelNet refused to allow me to make payments. I was misinformed for years about my repayment options including the public service forgiveness option and how to qualify. Nelnet insisted that I continue signing forbearance and deferment papers on my student loans and thats why my student loans went into default and years later Im so far in debt that I dont think Ill ever get it straightened out! Yes I was told that it was connected to the Federal loan program. I have had several student loans in different amounts. They told me they were a government backed loan initially. IT WAS A LIE. I will be once again calling them and If I cannot get these loans out of forbearance I will be filing my own lawsuit. They broke my loans up into 4 different ones. This is a game to get you to just give up and pay the loans that by right I should not have to pay, insured federal student loans under the disability guidelines. At this rate, I will die owing Dept. Ive had great Sallie Mae,great lakes, assidium, Navient, and Nelnet all try to handle my loans. He would like to be a part of this class action lawsuit. They became my student loan provider out of nowhere. If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. What probabilities I have to be in this law suit. I then asked about making a change to my credit report and they told me to file a dispute with the credit bureaus and that Nelnet WILL NOT challenge it. I have made monthly auto debit payments for over 10 years and work in their qualifying forgiveness jobs as a Special Education Teacher. I received phone calls in FL & TX about this company. I have for Private non profit agencies providing educational services to low income families. I have been paying for 18 years due to a deferment all my payments all go to interest none to principal, this will never end I feel like Im paying to a loan shark. Add me too. According to a lawsuit, Firstmark Services failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers. "In the spirit of providing assistance, we may have misinterpreted customers' intentions in a small . Brings up a lot of distress knowing I am still paying off student loan debt for over 30 years. 120 payments later when I apply for PSLF, I am told they are unforgivable since they are now private loans. I found this out during Covid too, all this time I had been misled. Is there a way for those of us that have loans through them to be added to the case, because it looks like they lied to all of us. My tax preparer said Nelnet is charging 3 times the interest than what it should be that I need to report them! Same here. Yes I do have a nap net student loan through them. I too have Nelnet loans that I was not aware of not being Federal loans until I did not qualify for the Cares Act. Its obvious that many of us were misled in some way when it comes to these loans, question is, is anyone going to do anything about them, or are the big wigs with the money to buy themselves out of everything going to win once again? Finally able to refinance through them down to 2 loans (sub and unsub) after a couple of years paying at least 7 different percentage rates with no assistance rectifying. How are they able to do this? I have nelnet and I never heard of them I was misled. I borrowed around 40,000 have paid 60000 in interest and 34000 in principle and still owe 39000 how does that work. A borrower, whose account was paid in full, filed a complaint with the BBB stating, "I have contacted Firstmark every 2-3 business days since the college paid off the balance, and I am continually told they are working on closing the account. Email: customer.service@firstmarkservices.com. Why is a company that manages student loans helping with these circumstances to discharge? Isner-Monticello says shes a licensed attorney living in Florida. I had to procure a personal loan from a family member to payoff Nelnet and pay my family a more affordable monthly payment, even with the repayment plan, it was very hard to pay back. The monthly payment and interest rate were outlandish. Im a single mom that has had these loans for 24 years and my amount owed has only been going up because of the high interest rate and income based payments not being enough. I knew something was off with this company after multiple times they told me all I qualified for was forbearance, still gaining interest but when I asked about consolidating the loans. Please add me to the class action. For federal finanical aid, students are cut-off when they borrow $57,000. Not at all. Social Services Specialist jobs 2,695 open jobs Social Service Worker jobs 2,666 open jobs Caseworker jobs 2,641 open jobs . Copyright 2023 Firstmark Services. They are private and a horrible company. Is this why they also bought my consolidated loan from Sally Mae and separated them into 9 different loans, causing my credit score to drop 100 points? Not towards other borrowers. It wasnt until this year that I realized differently. I was low income at the time and theres no way possible I would qualify for private loans with bad credit, no cosigner, ans no collateral! My daughter and I have been denied housing, among other necessities due to my credit and these loans. Add my name to the class action! He told me Nelnet is a private company. Nelnet provided me with a copy of the payment record from ACS that they had since ACS no longer existed for me to contact. Would like to be included in this action. Seems like nothing is being done. I live in Indiana and financed my loan thru Sallie Mae. What do you subjects I do, should I go with the 3rd party or just pay Nelnet high amount money every month that I cant afford to pay? Nelnet will not even respond to my emails. It was covered for first Cares Act because of COVID as far as I knew. My loan amount is much smaller than those who proceed my comment. Please add me to the Nelnet Class Action Lawsuit list, I thought they were federally backed. I have had Nelnet Student loans for decades. I also have a student loan with Nelnet, took loan out when my daughter started college. I too have loans that have been serviced through Nelnet under the guise that they were a Federal Student Loan servicer only to find that despite my account being in COVID Forebearance I have accrued interest and have been unable to reach anyone by phone. Nelnet faces a class action lawsuit alleging the lender falsely represented affiliation with the U.S. Department of Education, violating federal and state debt collection laws in regards to student loans. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. I have also been sending in paperwork since 2019 that I am on SSI Disability to them since they handle all disability claims for student loans. Initial Complaint. Either something is going to be done about how we were scammed or its not. This field is for validation purposes and should be left unchanged. Now they are trying to garnish wages for default student loan. Please add me to the lawsuit as well. As such, I too have most certainly also experienced each, every, and all above mentioned problems w Nelnet loan servicer; (NAVIENT is EVEN WORSE FYI). I paid them a lot of money before I realized this! I was also duped by Nelnet. So, when I ask how many more years I have until forgiveness under IBR, they cant tell me. How to contact Firstmark Services. That message began with the greeting, this is Nelnet calling on behalf of the United States Department of Education, Isner-Monticello said. I am now retired and on SSI. Last April, I too learned that I was ineligible for the CARES in regards to student loans. Absolutely ridiculous practice i feel so dumb falling for it all and stuck with loans i can not pay for. The plaintiff says that despite never communicating with the defendant nor having any prior business relationship with the companynor providing anything resembling authorizationFirstmark mailed a notice in June 2018 informing her it would now be servicing her account. I think I went through the William D Ford program to consolidate my loans to get a lower interest rate, I thought this was a federal program too and while I diligently made payments now for years my Great Lakes server turned me over to Nelnet and found out only recently this is not a Dept of Ed loan there seem to be many of us in this deception. Had no idea about all of this until now when nelnet has been reporting late payments during the pandemic when payments where supposed to be on hold. I would like to be added to this lawsuit But I live in Virginia. In March 2021 they sent a 90 day late payment status to all 3 credit bureaus. I also was under the impression that they were a federally backed loan servicer. I just read this article. I dont know how they aquired my loan. Check the Status of my Application. Beside that it says the loan was disbursed in 07, 5 years after Ive graduated. Id be interested in joining the case against them. I also took a lower payment option. Isner-Monticello says shes a licensed attorney living in Florida. Any loans serviced by Firstmark Services are private loans which are not included in the Federal government's forgiveness package. . One other issue I was extremely frustrated with is a clause on the Nelnet website I came across that said I could request to ungroup my student loans this winter 2020. This notice, the lawsuit attests, failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers as required by the EFTA. After Nelnet took over my loan accounts, its been a total mess ever since. I was also told when I refinanced with them that I would be eligible for the Teacher Loan Forgiveness. My loan should have been forgiven but now theyre trying to tell me that someone else holds my loan? Correspondence: Firstmark Services, P.O. Since President Biden is giving those who qualify a chance for educational loan forgiveness $10,000 to I didnt consent to this ! Period. I recently got my tax document and it said I had only paid them 1.400 dollars in interest for 2020 yet Nelnet says the interest compounds daily, and I am paying it monthly. I live and went to school in Ohio!!!!! I have loans with Nelnet and would like to be added to this lawsuit. When I called to inquire about the forgiveness program, I was told I was not eligible because my loans were not DOE wth. On June 12, 2020, I again asked a Nelnet service agent who owns my loans. All of my student loan are nelnet which drop my credit score drastically during the care act. Who is Nelnet? Please add me to class action. Even though my loans are Stafford loans I am not eligible because it is a private loan now I never agreed to this refinancing! Ive only ever taken out federal loans. I also thought i was consolidating loans from a school that tricked me into signing then the schoool that got loans consolidated signed me up for totally different classes then what i was accepted into. I have had an IDR with NelNet for several years. Give us update of whats going on with this supposed lawsuit! I would very much love to be added to this lawsuit. I would like to participate in the lawsuit. Give us a call. Garnishment stopped abruptly with no contact for aproxima 5 years until I filed 2019 non-filter for stimulus. I consolidated my federal loans unsubsidized and subsidized with Nelnet in 2006. I too am victim of Nelnet deceit and finding they dont have the adequate documents to support their collection efforts. I dont have the funds to pay on these student loans and this lawsuit will definitely help. Because I was in hard times. I called Nelnet about the Cares Act. I have several student loans through Nelnet. Class Action Against Firstmark Services. Also tried to get in an idr plan and was misled into a payment that was twice what I pay now. I was misled by Nelnet that my consolidated loans were through Department of Education and backed by federal government. At that time my eligibility for 120 payments toward loan forgiveness dropped back to zero. I too have a student loan with Nelnet for over 70k and was informed I didnt qualify for the freeze because my loan was different. I WAS THEN TOLD MY LOANS DO NOT QUALIFY BECAUSE THEY ARE NOT FEDERAL LOANS. Nor interest that I could see either. Then i found out that i was not allowed to do so and in top of that i had to keep doing the paperwork for 20 years. Please add me to the class action lawsuit with Nelnet. Defendant Nelnet's reply is due by 12/13/2022. The plaintiff points to a specific voicemail left in April. Harassing me for payment when on deferment. Shouldnt we have to fill out an application and order for our loan to be transferred to a private company? I didnt recertify my income because I wanted to pay on my loans and I didnt exit the program because the service agent told me I could only enter the program once and once I was out I couldnt get help from it in the future. I have tried to explain them what happen with my loan. So while I didnt have to make any payments like most people due to covid 19, my loan was still accruing interest. I have a Federal student loan that was sold to Nelnet. If a consumer disputes a tradeline to the document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement I even applied for Teacher Loan Forgiveness. Im also having pretty much the same issues with Nelnet, During the start of the pandemic, my loans were placed on deferment from March through December 2020. all this time i thought they were a part of the US department of education. I might want to be added to this class action lawsuit. I even bought my first modest home to escape soaring rent rates. I have Nelnet. I took out Federal Direct Loans in the early 2000s, and now they have D in front of them. Firstmark Services PO Box 2977 Omaha, NE 68103-2977: Correspondence: Firstmark Services PO Box 82522 Lincoln, NE 68501-2522 Fax: 1.866.258.9222: Overnight: Firstmark Services 121 S. 13th St., Suite 201 Lincoln, NE 68508: Toll-free: 1(888) 538-7378 : Hours Of Operation: 7am - 8pm Mon - Fri (CT) Reviews and never will. I might have even moved real U.S. DOE loans over that can now be forgiven. I dont know how they figure that we have $50,000 of dispensable income when we only make $67,000 Gross Where do they get there numbers from? They were originally Sallie Mae and a few years ago got switched to Nelnet. I have been dealing with them for years. I have student loans with Nelnet, In 2015, I inquired about the public service loan forgiveness program as I have been a public service employee since 2005. Very inept and disappointing process with this company. MY LOANS WERE FEDERALLY BACKED AND ELIGIBLE FOR PROGRAMS. Same as everyone is stating above. Please see my post, sounds like a similar experience never knew they consolidated me into a private bank held loan! Please keep me posted! This is adversely effecting my credit score and ability to obtain financing. Hello, after reading this, Im not sure if I am in the correct state to be added to this. And Sallie Mae firstmark services lawsuit that I need to report them!!!!. The loans as we have moved so often calls in FL & about... Caseworker jobs 2,641 open jobs Caseworker jobs 2,641 open jobs report them!!!!!!! Me to the case please ive graduated dont see anyway to ever pay back $ 80K, support! End of the payment record from ACS that they had since ACS no longer existed for me to.. 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