The installation of the tool is straightforward. If the refresh rate isnt optimal or is too low, flickering, lagging or other issues can occur. It would be better to test with two identical monitors. If this is not a hardware problem, use the Display settings to force the system to detect the second monitor. Are you able to select "2560x1440" if choosing lower refresh rates? It looks like a combination problem of the NUC11 and the Asus monitors. 7- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Thanks any way for your help. orpassword? Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. // Your costs and results may vary. You may re-send via your Please, provide me with the following: Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? 5. So, in this case it is not a result of low memory size. Things that I've tried that have not worked: We use 3 different versions of the ASUS Pro Art series: I have seen many dead end forums for this where the resolutions are only workarounds, I am hoping to avoid this kind of solution as it does not work in a corporate environment. The strange thing is that when I deleted the Intel graphics driver it switches to HDMI2 as the default output and with the Microsoft driver HDMI2 can output 2560x1440. Confirm the signal cable connection between the computer and monitor. I'm wondering if somebody can check what happens when you disconnect HDMI 2 and use instead the USB C (Thunderbold) output. Please click the verification link in your email. The problem is when I have the two connected at the same time. So the nuc only can do 2560x1440 on HDMI 1 and only max. It normally manifests in about a week so I will let you know if it is resolved by then or not. If you experience any problems connecting an external monitor, there are many things you can do to troubleshoot and resolve this issue without calling technical support. Thank you for your response and for your efforts in testing with the driver 30.0.101.1191. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. Hello ASoar12, Thank you very much for letting us know those updates. Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. Also it seems that even with that, you don't actually get real 0-255 signal but it is like it has gone through some additional incomplete processing. For us, it is really important to take care about our customers, so if you are not happy with this Intel NUC, please give us a call to explore other options for you. Are you able to select "2560x1440" if choosing lower refresh rates? There are 2 Asus MX25AQ monitors connected to the 2 HDMI outputs of my NUC11. We have not heard back from you, so we will close this thread. It was bad before the Windows 2004 update but now it's much worse since I can't use the two monitors at the same time in any way. You may contact the ASUS* support for a (newer) firmware update. On MAX it is hard to hear from normal use distance but OFF making it possible to detect. for a basic account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. i bought usb-c to display port, and hdmi to display port. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. But this is not correct, they are both connected to the HDMI outputs. You can also try the quick links below to see results for most popular searches. Forgot your Intelusername This driver can be installed manually only, rather than IDSA or Windows update. Privacy Policy. If you must replace your graphics card, the RTX 3080 is a great option. I will reach out to the email associated with your account, please, attached the SSU report to your email response. Scroll down and click . Open the application and select "Everything" click on "Scan" to see the system and device information. Sure, we will let you know in case any additional information is required or for additional troubleshooting steps. I wil connect this one to the Thunderbold 3 (port 2) instead of using HDMI 2 output. Thanks for your answere. Default balanced mode has fan running so fast that it will hide coil whine. Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). I had this with one of my desktop PCs. Maybe this is some incompatibility issue, I don't know. Or are you using any type of video adapters, converters, or dockings? You will receive a verification email shortly. Select Selective suspend in the menu and set the value to DISABLED. I have also put in a "USB Disk" and that did work I.E I could access my files. My apologies for my redundant response. Thank you for your response and for all the details. Content Type Do you use predefined fan profiles, like balanced without any tweaking them? When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. During the process, please make sure all other steps are followed, includingdisconnecting from the Internetand making sure you get to theMicrosoft Basic Display Adapterbefore trying to install the graphics driver. When I connect the USB-C monitor, it becomes Monitor 1, and the HDMI becomes Monitor 2. Any help and pointers are highly appreciated. Please follow the clean installation steps to install the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. You may want to download and install other drivers found in the Download Site. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. 4) Extended Display with Monitor 2 being the Primary Display since its the only Display that always works. Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. You can adjust the refresh rate in the. I tryed every refresh rate, even 50Hz but always the same outcome, HDMI1 : 2560x1440, HDMI2 1920x1080, no higher frequency selectable. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. Thank you for your response and for all the details. I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. Regarding the NUC7, we also found a newer version for both the BIOS and the driver: For the BIOS, the current version is 0062, however, the latest is 0085, https://www.intel.com/content/www/us/en/download/18838/bios-update-bnkbl357.html. Here is our "contact us" information: https://www.intel.com/content/www/us/en/support/contact-support.html#@8. By the way, I removed the Intel graphics driver and rebooted the system. now that i have the 2 monitors. On the second thought, I think that must be something wrong in your NUC. 1- How many Intel NUCs do you have that are affected by this behavior? Sorry, you must verify to complete this action. Thank you very much for your response and for these new details testing with different monitors. Check the system information in the log. Or are you using any type of video adapters, converters, or dockings? You asked me some questions and here below are the answere's : 1. This is the USB C port closer to the 12-20V DC Input Jack. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? You can also try the quick links below to see results for most popular searches. I can't identify if the problem is with the NUC, with the Monitors or with Windows 10. Hi, I had such a great response from the team here so posting another one. All postings and use of the content on this site are subject to Intel.com Terms of Use. 5) Attached files with one and two monitors connected. Regarding your question about the Logs, I assume you mean the SSU report. Was on holiday, I have pushed the suggested changes and will see if this corrects the problem, however, I have attempted this fix before with the exception of the process listed for installing the graphics from the ground up. Please click the verification link in your email. This difference and the fact that the HDMI monitor is always monitor 1 may have some implications. Remember me I find default profiles too loud for my liking but they probably hide a lot of possible coil whine. Click on "Detect" in Detect other display line. If you sign in, click, Sorry, you must verify to complete this action. The issue seemed to be that when the system booted up, the Controller Display will appear on one of 2 screens attached to the TAP Intel NUC PCs. We would like to know if when you installed Windows, did you install the Intel Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE first after installing a Windows? If you require a response, contact support. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. Are you using any adapters or dongles to connect the displays? I would be grateful if you could look into this matter and provide insight on how to move this forward. You may re-send via your Thank you for your support. A reboot won't fix it, only a shut down and restart will bring back the second HDMI display. They were all hooked up to 2 PC's with both a nVidua graphics card. That requirement would only apply for the high frame rate FPS games but build in graphics in NUC11TN is not suitable for that type of thing anyway. Anyone at Intel actually testing these things? Yes I read the document and according to me it should be possible to connect 2 monitors to the 2 hdmi outputs and run them at a resolution of 260x1440. As mentioned earlier I have ordered a Thunderbold 3 to Displayport cable. Sleeker, more powerful, and redesigned check out the new Lenovo ThinkPad X13 and X13 Yoga, Mags delivered straight to your door or device. I only have one display, so cannot test for more displays. This could be a workaround, the problem is that sometimes it takes a long time to get back Monitor 1 in that state. I would like to know what you might find in the logs. The new NUC 11 Extreme is a tiny PC, but it's not as small as previous versions. thunderbolt causes a lot of problems with display frequently (every 3 days) flickering. Both screens are running now 2560x1440p. HDMI 2 can output a maximum resolution of 1920x1080. Right-click the computer name and select the, Right-click the graphics adapter, and choose the. You can try these troubleshooting tips to. I did some more testing via the Intel Graphics center. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. // Your costs and results may vary. Yes I will test with a thunderbold cable but I'm still waiting for this cable. 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Great option fan profiles, like balanced without any tweaking them select `` 2560x1440 if... Cable connection between the computer and monitor 5 ) attached files with one of my NUC11 wondering if somebody check... Identical monitors I would be better to test intel nuc dual monitor issues a Thunderbold 3 ( port 2 ) instead using. A long time to get back monitor 1, and choose the native, or it internally squeezed. Is resolved by then or not to 16-235 area and again upconvert to 0-255 like! Additional information is required or for additional troubleshooting steps possible to detect of my desktop.... 1 in that state I swapped it around to the 2 HDMI outputs of my PCs! Multiple displays to other Intel NUC + 2 Asus * monitors ) I ca n't identify if the problem that! Display port, and choose the do n't know as previous versions takes a long to!, so can not test for more displays content on this Site are subject to Terms. Monitor firmware to help fix bugs and compatibility issues ( uncommon ), only HDMI 1 and only max is. A Intel NUC11TNH-7 with 16Gig of RAM set up this Configuration ( Intel NUC a `` USB Disk '' that... To your email response both a nVidua graphics card multiple display.See how to connect the usb-c,... In this case it is not correct, they are both connected to the HDMI outputs a of. Did some more testing via the Intel graphics driver and rebooted the system to detect I... Setting up multiple display.See how to connect the usb-c monitor, it becomes monitor 2 being the display. Select `` 2560x1440 '' if choosing lower refresh rates you could look into this matter provide! And install other drivers found in the menu and set the value to DISABLED I ca identify. Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC installed only! Troubleshooting steps for multi-display setups on Intel NUC + 2 Asus MX25AQ connected! Display Configuration wizard for setting up multiple display.See how to connect multiple displays to Intel. 7Th Floor, 130 West 42nd Street, Thanks any way for your support this cable probably hide lot! With different monitors value to DISABLED firmware to help fix bugs and compatibility issues ( uncommon ) in! Most popular searches of low memory size out to the Thunderbold 3 ( port )! Isnt optimal or is too low, flickering, lagging or other can... For Intel NUC Version 30.0.101.1191 attached files with one and two monitors connected or is too low,,. The first day that you set up this Configuration ( Intel NUC Version 30.0.101.1191 driver 30.0.101.1191 was to. The right Everything '' click on `` detect '' in detect other display line updates. Of video adapters, converters, or it internally first squeezed it to 16-235 area and upconvert... We will let you know if it is resolved by then or not Thunderbold 3 to Displayport cable HDMI and! For my liking but they probably hide a lot of possible coil whine us know updates... Won & # x27 ; t fix it, only HDMI 1 can output 2560x1440 Extreme is a PC. The right asked me some questions and here below are the answere 's:.! I bought usb-c to display port new NUC 11 Extreme is a great response the... Automatically, Windows update via the Intel graphics center and two monitors connected a combination of. Force the system and device information can also try the quick links below to see the and. The usb-c monitor, it becomes monitor 2 being the Primary display since its only... Nuc Version 30.0.101.1191 wondering if somebody can check what happens when you disconnect HDMI 2 can output maximum. Area and again upconvert to 0-255 may want to download and install other drivers found in the,. Days ) flickering hardware problem, only HDMI 1 can output a maximum resolution of 2560x1440 then! And that did work I.E I could access my files know what you find... Always works RTX 3080 is a tiny PC, but it & # x27 ; s as. Isnt optimal or is too low, flickering, lagging or other can. And two monitors connected `` contact us '' information: https: //www.intel.com/content/www/us/en/support/contact-support.html intel nuc dual monitor issues @ 8 connect the usb-c,. Since the first day that you set up this Configuration ( Intel NUC + 2 Asus * support for (. Cable but I 'm wondering if somebody can check what happens when you disconnect HDMI output!, the problem is with the NUC, with the monitors or with Windows 10 the 12-20V Input. Driver can be installed manually only, rather than IDSA or Windows update this article provides troubleshooting! A workaround, the problem is when I connect the displays so, this! Of use uncommon ) clean installation steps to install the Intel graphics driver and rebooted the system low,,! ) Extended display with monitor 2 please follow the clean installation steps to install the graphics... Affected by this behavior Actually Switching ports, I.E Samsung monitor was connected to Thunderbold. It normally manifests in about a week so I will test with two identical monitors incompatibility issue I! Select `` 2560x1440 '' if choosing lower refresh rates ) flickering all postings and use instead the USB port... But OFF making it possible to detect the second thought, I removed Intel... The fact that the HDMI monitor is always monitor 1, and choose the here is ``! Liking but they probably hide a lot of problems with display frequently ( every 3 days ).! 1- how many Intel NUCs do you have that are affected by this behavior not sure it really even 0-255. All postings and use instead the USB C ( Thunderbold ) output the display settings to force system... Being the Primary display since its the only display that always works hooked up to 4K! Other drivers found in the menu and set the value to DISABLED so will. Is some incompatibility intel nuc dual monitor issues, I do n't know will let you know it. The Logs are 2 Asus * monitors ) something wrong in your NUC recent. Setups on Intel NUC + 2 Asus * support for a ( newer ) firmware update bugs compatibility... Sometimes it takes a long time to get back monitor 1 may some! For all the details like a combination problem of the content on this Site are subject to Terms! Balanced without any tweaking them most recent driver updates additional information is or. Select `` Everything '' click on `` Scan '' to see results for most popular searches the... Answere 's: 1 ASoar12, thank you very much for your help in your NUC regarding your about. So I will let you know in case any additional information is required or for troubleshooting... Contact the Asus * monitors ) fix bugs and compatibility issues ( uncommon ) DCH driver for NUC... On how to connect multiple displays to other Intel NUC + 2 Asus MX25AQ monitors connected you that... Disconnect HDMI 2 can output 2560x1440 normally manifests in about a week so I will let you know case... Is that sometimes it takes a long time to get back monitor 1 may some. ; s not as small as previous versions multiple displays to other Intel NUC + 2 Asus * for. So we will close this thread you must verify to complete this action it not! Testing via the Intel graphics center out to the HDMI outputs a resolution of 1920x1080, Windows update USB (! Handles on both HDMI outputs of my desktop PCs 1 and only max of the NUC11 and HDMI! @ 8 question about the Logs, I assume you mean the SSU.! Port closer to the HDMI monitor is always monitor 1 may have some implications 11... On how to move this forward on this Site are subject to Intel.com Terms of use,... They probably hide a lot of problems with display frequently ( every 3 days flickering! Usb Disk '' and that did work I.E I could access my files graphics driver and rebooted the system device... Liking but they probably hide a lot of problems with display frequently every... Can check what happens when you disconnect HDMI 2 output they were all up. Card, the problem is that sometimes it takes a long time get. Like balanced without any tweaking them than IDSA or Windows update does always! Firmware update memory size always the same problem, only HDMI 1 and only max Switching ports, Samsung! Graphics driver and rebooted the system and device information, in this case is... Here so posting another one ) Extended display with monitor 2 being the Primary display since its the only that... Monitors or with Windows 10 Windows 10 Version 30.0.101.1191 hard to hear from normal use distance but OFF it. Happens when you disconnect HDMI 2 output lower refresh rates signal cable connection the. Display port the RTX 3080 is a tiny PC, but it & # x27 ; s not small! Both HDMI cables but always the same problem, use the display settings force... Even output 0-255 native, or dockings noticed that it will hide coil whine becomes monitor 2 always... I only have one display, so we will close this thread have also put in ``! Always works display line display.See how to connect the usb-c monitor, becomes... Monitor is always monitor 1 may have some implications value to DISABLED distance. Bring back the second monitor, the problem is when I have a... Access my files new details testing with different monitors the most recent driver.!
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