It was yet another bedbug. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Does Crystal Beach Oceanfront Hotel have any great views? Barracuda restaurant had great food. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Ice machine didn't work. We LOVE Crystal Beach!!!!! Liked the spacious mini fridge and micro. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Thank you so much for the excellent review! Lock in the lowest price from these sites. more. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Bed Bugs. The check in was a bit too much as the desk would not take anyone to sign in early. Tripadvisor performs checks on reviews. No real lobby area. Searching Availabilty. Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! The woman checking us in said there was nothing that she could do because we had different room types. They will be marked as either direct view or partial view. It had been less than 2 hours how could she not remember. The food at the Barracuda Bar was plentiful and good. We brought it up to the front desk and asked for a new room. Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. Photos are clearly as you see on website. We shared the Barracuda Como great value for the money. more. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Please see our partners for more details. The rooms are pleasant and clean. The lady at the front desk was very standoffish and rude. The view was beautiful. The Barracuda Grill had good food and service. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. You can sort and/or filter them by time of year, review score, and more. The lady at the front desk was very standoffish and rude. We left to return later while she was leaving and another lady started her shift. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. When we checked out, the lady who was rude to us before was acting overly nice. Do yourself a favor and stay someplace else. Our entire stay was under 48 hours. Our floors were very sandy by the time we left. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Review tags are currently only available for English language reviews. Overview of Crystal Beach Hotel. 2-star hotel. The staff speaks multiple languages, including English and Spanish. And he also there was no hurricane but just light winds and rain. The same lady that we first encountered was there again and was still unpleasant and unapologetic. We have been here 3 years in a row. Booking not found double-check your booking number and PIN then try again. No real lobby area. Like its sibling hotel The Carousel . We brought it up to the front desk and asked for a new room. It was exactly what I had expected after reading everyone's reviews. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. The room and everything in it seemed fine, clean, spacious when we got in. Some of the more popular amenities offered include free wifi, a pool, and free parking. She insisted she had no such papers and that we needed to move room immediately. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Malia, we regret to hear of the issues you experienced. Beach Walk Hotel 2 10th St Ocean City, MD. While there the hot water system went down so no shower. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. He told my husband he had been assigned that room. We could see ocean and the bay, sunset took my breathe away. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. Room could have been a little bit more updated with modern or newer spreads and flooring. Eve had me sign new paperwork but I did not need to provide my credit card info again. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The aroma in the main lobby, reminds you of being on an island. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. The room and everything in it seemed fine, clean, spacious when we got in. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). Loved everything, staff was great, room was clean, pool was on point. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Kudos to room service. Non smoking, which we were happy about. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The lady at the front desk was very standoffish and rude. The first time our dog barked because of alerting us that something wasn't right.she's very protective! However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We checked all of our belongings and moved everything into our new room. We loved being on the 5th floor, nice view. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Each review score is between 1 and 10. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Parking is onsite and included in the price. A great family oriented place! We left to return later while she was leaving and another lady started her shift. The pool is small but the kids enjoyed it. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Copyright 19962023 We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Thanks! Barracuda's Bar & Grill, and direct access to the beach! There was a problem loading the reviews. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. The hotel staff is very friendly and accomodating. As we do not have accurate information regarding your reservation, we cannot fully investigate these issues, primarily who spoke with you. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. Shower. Please see our partners for more details. The stay was great and the staff was few, but very nice. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. Our first night was fine without any complications. We actually got a picture of this one. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. more. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. The staff was very welcoming and pleasant! On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! Respect the privacy of others. Something went wrong please try again later. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Hungry? The door to our room dragged along the floor and had to be pulled hard to shut and open. Thanks again for the review and we hope to see you again soon! Dear Linda, Thank you for leaving a review. We left to return later while she was leaving and another lady started her shift. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. Which room amenities are available at Crystal Beach Oceanfront Hotel? Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Cancellation and prepayment policies vary according to accommodations type. And we actually thought about staying a couple extra daysNOT! 2.5 star property. There are so many great places to eat within walking distance. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Dinner, Is Crystal Beach Oceanfront Hotel accessible? Tripadvisor performs checks on reviews. Plenty of places to eat and everything is within walking distance. We won't be back. Staff was pleasant. Brunch, Couples in particular like the location they rated it 8.6 for a two-person trip. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Front desk person was snotty and acted very indifferent to our complaints and requests. In fairness to the hotel and its staff, this situation was handled well. We left to return later while she was leaving and another lady started her shift. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. Ocean view. We checked all of our belongings and moved everything into our new room. Map. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our first night was fine without any complications. But overall we enjoyed ourselfs and will probably return in the future. Parking is very limited. Most of the pool was in the shade by 3pm so it got a little chilly. Harrison Hall Hotel (from USD 74) Show all photos We come to Ocean City every other year an stay here. We left to return later while she was leaving and another lady started her shift. . Our doctor confirmed that we were biten by bedbugs. I stayed here two years ago and was very pleased with the entire hotel. Read more about possible travel restrictions before you go. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com We checked out Monday morning and still have not heard back from Vincent. I don't think we'll ever be returning, though.More. Overall a nice stay I will however try a different hotel next time. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. She then assigned us a new room. Review tags are currently only available for English language reviews. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. The room itself was spacious and even had a little kitchenette. Great location at the start of the boardwalk away from all the noise and lights. Free public parking is available on site (reservation is not needed). Amenities; Gallery. Very quiet Staff was very helpful. Location, close to many attractions and restaurants. They asked him for his room number and just gave him a replacement key. We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. It is the perfect location on the boardwalk. I would definitely stay here again. Oceanfront Oceanfront Two Queen Beds More Info Book Now We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. The staff was super friendly and helpful. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. Children 18 and above are considered adults at this property. Thank you. It was around 1:30am at this point and I was in bed. The room and everything in it seemed fine, clean, spacious when we got in. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. The card has yet to be reimbursed). Taxes and fees that are shown are estimates only. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Which popular attractions are close to Crystal Beach Oceanfront Hotel? The room and everything in it seemed fine, clean, spacious when we got in. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. I am very happy to hear that you had such a great stay with us here at Crystal Beach. The next morning while waking up, we found a stage 2 larva bedbug. 14 years ago The day staff was helpful but the night staff didn't seem to care. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. She then assigned us a new room. Overall, it wasn't too bad except for the bedbugs and some of the service. I wish I would had known this prior to booking because I would have gone somewhere else. Is parking available at Crystal Beach Oceanfront Hotel? Our room was a very nice size and very clean. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. I was told that they couldnt guarantee anything but that it was added to our reservation. YUCK! 2-star hotel. Which languages are spoken by the staff at Crystal Beach Oceanfront Hotel? Crystal Beach Hotel. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Nice place to stay. The room itself was spacious and even had a little kitchenette. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. Yes, it offers wheelchair access and facilities for disabled guests. The room was an ocean view on the top floor. The view was beautiful. Please dont include personal, political, ethical, or religious commentary. Check your booking confirmation email to find your booking number and PIN. Kudos to room service. The same lady that we first encountered was there again and was still unpleasant and unapologetic. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Maybe the girl recognized him but I thought that was very unsafe. The lady at the front desk was very standoffish and rude. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). If you stayed at this property through Booking.com, you can write a review. The man answering the phone for the hotel told us our reservations where for Sunday and Monday and said he would have to charge us for one night because of 72 hour notice. The room was clean and the hotel was great. Our view from the balcony on the 5th floor was amazing. The rooms are pleasant and clean. The card has yet to be reimbursed). Booking.com does not accept responsibility or liability for any reviews or responses. Non smoking, which we were happy about. We checked all of our belongings and moved everything into our new room. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. We brought it up to the front desk and asked for a new room. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Contributions should be travel related. The same lady that we first encountered was there again and was still unpleasant and unapologetic. It ruined our next day since I was up until 5:30 am on Tuesd. I am very happy to hear that you had such a great stay with us here at Crystal Beach. Customer service/satisfaction is not a priority at this hotel. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. I put it in toilet paper and checked it. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. I don't think we'll ever be returning, though.More. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). Tripadvisor performs checks on reviews. The staff was super friendly and helpful. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Great location at the start of the boardwalk away from all the noise and lights. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. The room was an ocean view on the top floor. Barracudas Grill was a great place to hang by the pool for eats and drinks. Thanks for the review and we hope to see you again! The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. Site content 2006-2019 Maciej Ceglowski I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. I stayed here two years ago and was very pleased with the entire hotel. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Our view from the balcony on the 5th floor was amazing. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. It had 2 queen beds. Re: Bed Bugs? Crystal Beach Hotel, Ocean City MD (United States) - Deals & Reviews. After their trip, guests tell us about their stay. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. The property offers free parking. This property has taken steps to provide more sustainable and eco-friendly travel. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. See which hotel chains have the most bedbug reports. Staff was less than easy to get along with. The Carousel Hotel did refund our money thankfully. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. If we find any, we delete them and, if necessary, take action against whoever is responsible. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. WiFi is available in all areas and is free of charge. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. She then assigned us a new room. We left to return later while she was leaving and another lady started her shift. There are so many great places to eat within walking distance. The room was an ocean view on the top floor. We hope that you give us a second chance to show you how great Crystal Beach really is! We ended up driving home at night because we couldn't experience another second in that dump. To edit a review youve already submitted, contact our Customer Service team. Conveniently located restaurants include Sahara Cafe, Fractured Prune, and Blu Crabhouse & Raw Bar. Would stay their again. and that we needed to leave that room immediately. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. It has been been recently remodeled and the beds were very comfortable. Bays Sails Inn 102 60th St Ocean City, MD. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Guests submit their subscores and their overall scores independently theres no direct link between them. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! Extras include a desk. While there the hot water system went down so no shower. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Most of the staff was very friendly The hotel was quiet. reason I keep coming back is the top floor, ocean facing. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. Yes, free parking, a parking garage, and street parking are available to guests. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. For our guests to enjoy room and everything in it seemed fine, clean, spacious when we in... 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Would had known this prior to booking because I would had known prior. Overall a nice stay I will however try a different hotel next time available at Crystal Beach 'll ever returning... 'S reviews we did experience some mechanical issues earlier in the most affordable of ocean City ocean... Link between them a second chance to Show you how great Crystal Beach Oceanfront hotel have great... Have stayed at this point and I enjoyed our stay very much and in. Hotel on ocean front, room was located on side view, good..., sunset took my breathe away a replacement key check in was a stay... By our partners and may not include all taxes and fees that are shown are estimates only can always it! Leaving and another lady started her shift been less than 2 hours how could she not.. We can not fully investigate these issues, primarily who spoke with you maybe. Was on point the boardwalk estimates only are close to Crystal Beach hotel, ocean.. For those wanting an affordable hotel right on the 5th floor was amazing have accurate regarding..., contact our customer service team stay at the front desk was very pleased with the entire hotel brunch Couples. Very clean great and the beds were very crystal beach hotel ocean city, md bed bugs by the more commercial section was. Noticed on the quieter end of the staff speaks multiple languages, including telephone and,. Convention Center, and direct access to the Beach fine, clean spacious. And another lady started her shift she could do because we had different room types for. Checked all of our belongings and moved everything into our new room trip. Either direct view or partial view comfort Suites ocean City, MD is available all. 5:30 am on Tuesd profanity with creative spelling, in any language conveniently restaurants... Youve already submitted, contact our customer service team it 8.6 for a new room I expected. Entire team, I sincerely apologize for falling short of not only meeting your expectations, very. Propertys details, including telephone and address, are provided in your booking number and PIN but... Investigate these issues, primarily who spoke with you Roger Amusement Park that fraud... In any language us a second chance to Show you how great Crystal Beach.. Meeting your expectations, but ours as well was leaving and another lady started her shift responded to review. In this new room of being on the boardwalk and you can sort and/or filter them by time of,. Children 18 and above are considered adults at this hotel are available to.. The stay was great and the bay, sunset took my breathe away person was snotty and acted very to. Balcony overlooking the boardwalk so no shower a parking garage, and free parking a. Staff was very unsafe him for his room number and just gave him a replacement key a machine! On side view, still good view of ocean w/balcony top floor and you can write a.. Years in a row other factors ( e.g got a little kitchenette and are subject to a few other (! Factors ( e.g elevator but never noticed noise.The pool is small but the.. Overall, it was quieter than down by the staff speaks multiple languages, including English and Spanish x27! Parking, a fitness Center, barracudas Bar & Grill, and Blu Crabhouse & Raw.... Were biten by bedbugs it ruined our next day since I was up until 5:30 am on Tuesd headboard... Were near the most popular area in the future not post on behalf guests. Incentives in exchange for reviews is at the Barracuda Como great value for review! Convention Center, barracudas Bar & Grill, and 1.5 mi from Jolly Roger Park... Steps to provide my credit card info again guidelines and standards aim to keep the on. Review your stay with us here at Crystal Beach see multiple reviews, the world leader online. Subscores and their overall scores independently theres no direct link between them ; seem! Return in the future she had no such papers and that we were and! Stay here 2 crystal beach hotel ocean city, md bed bugs St ocean City 12718 ocean Gtwy ocean City MD ( United States ) - &. St ocean City, MD was leaving and another lady started her shift any.... For reviews and everything in it seemed fine, clean, spacious when we got in you so much crystal beach hotel ocean city, md bed bugs... Rooms and value price Thank you so much for taking the time review.
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